FAQs
At the entrance, you’ll find a tablet stand used for member check-in. 1. Open the Gymnie app on your phone. 2. On the home screen, you’ll see your upcoming class. 3. Tap the QR icon next to the class. 4. Scan the QR code at the tablet to complete your check-in. It only takes a few seconds and confirms your attendance automatically.
1 credit = Αll Group Classes 2 credits = Pilates Reformer & Recovery Credits do not roll over (unless specified in a particular plan). Booking is required for all sessions.
You can book your classes through our app or website by selecting the program you’re interested in and the time that suits you best.
Monthly Plans (credits)→ best for consistent, frequent training. Flexible Plans (credits) → maximum flexibility; use credits whenever you want. Both options include access to all services.
You can cancel a class up to 8 hours before it starts without any charge. For members with the Athlesis+ Membership, cancellation is allowed up to 4 hours before the class.
The 6-Month Plans include a set number of bookings per week, and class cancellations are subject to the following terms: – Cancellations can be made up to 8 hours before the class starts without any consequence. – Cancellations made less than 8 hours before the class are recorded as late cancellations. In this case, the booked class is still counted as used. – If a member does not attend a booked class without cancelling, it is recorded as a no-show. – The first no-show is treated as a warning. The class is still counted as used, but no extra penalty is applied. – If a second no-show occurs, 2 days are deducted from the remaining duration of the 6-month membership. – Existing reservations scheduled after the updated expiry date may be automatically cancelled. – This policy is in place to help maintain availability and ensure fair access to bookings for all members. Thank you for respecting the policy and helping us keep classes available for other members.
Yes. Small-group Pilates Reformer sessions are available. They require booking and cost 2 credits (or are included in specific monthly plans).
We offer flexible drop-in options, available as 1-day or 1-week passes. These provide an excellent opportunity to experience our training and facilities without any long-term commitment. Free trial sessions are not included in our current services.
Specialized recovery boots with pressotherapy. Ideal after a workout or for general muscle relief. Each session requires 2 credits.
Pilates Reformer is conducted using specialized equipment and requires 2 credits per session. All other group classes require 1 credit.
If you miss a booked session the booking is charged as normal. For the first incident, no extra penalty is applied. For any further incidents: • a no-show results in 2 days deducted from your pass expiry date ( for all plans ) This policy is in place because spots are limited and timely cancellations help free a place for another member.
Yes, we offer programs for all fitness levels. Our trainers will guide you and adapt the exercises to suit your needs and your level.
Yes, we have fully equipped changing rooms and showers so you can freshen up before and after your workout. For hygiene reasons, you will need to bring your own towel.
You can choose a different class than the one you originally booked, without any extra charge, provided there is an available spot. This change can be made between 1 to 8 hours before the class starts by selecting “switch class.”
All classes require advance booking. If there is availability, you can still reserve a spot at the last minute through the app.
For any class you attend, please arrive 10 minutes early. This will allow us to guide you through the gym facilities and give you an introduction to the class trainer. Choose clothing that allows you to move freely. Most participants wear shorts or sweatpants and a t-shirt. If your class is Pilates, YogaWorks, or Barre, we recommend wearing only socks. For other classes, we suggest wearing a pair of athletic shoes that you use exclusively at the gym for hygiene reasons. We encourage you to bring your own water bottles; however, bottled water is also available for purchase on site.
The waiting list applies to all our classes. If a member cancels their participation 8 or more hours before the class starts, the spot is automatically given to the first person on the waiting list. If that person is you, you will receive an immediate email confirming your automatic enrollment. If a member cancels less than 8 hours before the class starts, an email is sent to all members on the waiting list notifying them of the available spot. In this case, the notified member can log into their account and manually book the class. Please note: automatic enrollment does not happen when the cancellation is within 8 hours of the class start. Also, once you confirm your spot in the class, the cancellation policy applies.
If you have booked a class and, for any reason, we are forced to cancel it, the credits will be returned to your account within a reasonable time.
Each membership is personal and cannot be used by another person.
It is the free use of the ground floor of the gym or the use of aerobic machines and allows members to perform their individual fitness program for a certain period of time and after the appropriate reservation. It does not involve an organized fitness program under the supervision of a trainer.